Terms of Use
These terms are an agreement between you and SLIXX Origin Private Limited (CIN U62099AP2026PTC127764), 31-90-4-2, Surya Nagar, Kothapeta, Punganur, Annamayya District, Andhra Pradesh 517247, India (“we”) for using the Jessy app and this website. When you sign up, the app asks you to agree to them and to our Privacy Policy; we record the version you agreed to and when.
1. What Jessy is
Jessy is an assistant you talk to, by voice or by typing. It finds options and places orders on your behalf, in your own account on the apps you link (for example food, grocery, fashion and ride apps). Jessy is not the seller, restaurant, store or driver: each order is between you and that app or its sellers, on their terms and prices.
2. Jessy today: a private test
Today you can join only with an invite code from us, and no ordering app is connected yet: Jessy lists no ordering app and can’t place a real order or take a payment. You can talk to Jessy, try a practice order (marked “Practice”; nothing is ordered or paid), and save addresses and preferences. Things may change or stop working while we test, and the test may end. We will update these terms before real ordering starts.
3. Your yes before every order
- Before any order, Jessy reads it back — items, app, address, total (with fees) and how you’ll pay — and places it only after your clear yes to that read-back. Please check it.
- A read-back lasts 5 minutes; after that, or if your cart changes, Jessy reads it back again.
- After an order is placed, cancelling, returns and refunds follow that app’s own rules.
4. Payments
You pay cash on delivery, or inside the app you ordered from, or in your own UPI app. Jessy never handles your money, and never asks for, sees or stores your UPI PIN, card number, CVV or OTP. Your UPI PIN is only yours: never share it with anyone claiming to be Jessy. Jessy charges you no fee.
5. Linked apps
You choose which apps to link and can unlink them at any time. Your use of each app stays subject to that app’s terms. Names of apps belong to their owners; Jessy is not affiliated with an app unless we say so.
6. AI can be wrong
- Jessy uses AI to understand you and may misunderstand — that is why every order waits for your yes.
- Jessy flags food that doesn’t fit the allergies and diet you saved, but this is best-effort: always check with the restaurant or store.
- Jessy doesn’t give medical advice; for medicines, ask a doctor or pharmacist.
- A try-on preview is an illustration on your photo, not a picture of the real product on you.
7. Family profiles
The account holder is responsible for orders placed from family profiles and for the limits set for them.
8. Using Jessy fairly
Don’t use Jessy for anything unlawful, to order for someone without their permission, to share your invite code publicly, to overload, copy or reverse engineer the service, or to harass delivery staff or sellers.
9. Your data
How we handle your data, and your rights under India’s DPDP Act, 2023, are in our Privacy Policy. You can download everything or delete your account at any time in the app (You › Privacy center), or see Delete your account.
10. Liability
Jessy is provided “as is”. To the extent the law allows, we are not liable for what the apps you order from, their sellers or their delivery partners do or fail to do, or for indirect losses. Nothing in these terms limits rights you have under Indian consumer law.
11. Grievances and disputes
Write to our Grievance Officer (Shiva Kommepalli, [email protected]). We acknowledge within 24 hours and aim to resolve within 15 days. These terms are governed by the laws of India; courts in Andhra Pradesh, India have jurisdiction.
12. Changes and contact
If these terms change, the app asks you to agree to the new version before you carry on; if you don’t, you are signed out (you can still sign in to download or delete your data). Questions: [email protected] or +91 95422 24562. Partners: [email protected].